How can I get help with my family law case?
The Family Law Facilitator's Office is now available by emailing us at
firstname.lastname@example.org or leaving us a message at (925) 608-2067.
Be sure to do the following:
When you send our office an email or leave a message, please include your name, the name of the other party, your case number (if you have one),
a brief description of your issue, and your contact information. A staff member will contact you as soon as possible.
Response times may vary due to the volume of emails or voicemails received.
COVID-19 FREQUENTLY ASKED QUESTIONS
The Family Law Facilitator’s Office understands that this is a stressful and confusing time. A lot of court procedures have changed and you may not know what to do next.
Please read below for some frequently asked questions (“FAQs.”) If you are still confused, please email us or leave us a voicemail for further assistance:
Like most essential services, the court will be re-opening with new procedures in order to maintain social distancing.
If possible, we encourage all customers and litigants to avoid in-person travel to the courthouse whenever possible.
For example, the Family Law Facilitators are now available by phone and email.
Also, we encourage you to take advantage of the new drop boxes located in front of court buildings to avoid waiting in long lines to file your completed documents.
You will be required to wear a mask or face covering in order to enter any court facility. Your temperature will also be checked at the security station.
The court is limiting the number of people allowed into each building at a time. Therefore, if you must come to any court location, know that there could be a long wait to access the building and services.
Also, please understand that these social distancing rules will be strictly enforced.
Yes, but because of the limited number of people allowed into each building, be prepared to experience long waits.
However, you can avoid these long lines by using the drop box that we have placed outside the building or by mailing your documents to the court.
The drop box is available Monday through Friday from 9:00 a.m. to 3:00 p.m. and is located in front of the Spinetta Family Law building at 751 Pine Street, Martinez, CA 94553. The drop box is checked at least twice a day and items are filed as of the day they are received.
- Be sure to include the original of your document(s), at least two copies, any applicable filing fee or fee waiver application, and a self-addressed, stamped envelope with appropriate postage for the court to return your filed documents to you.
- If you need envelopes or postage, there is a post office located nearby, at: 815 Court Street, Martinez, CA 94553.
Mail the original of your document(s), at least two copies, any applicable filing fee or fee waiver application, and a self-addressed stamped envelope with appropriate
postage for the court to return your filed documents to you. You can mail your documents to:
Contra Costa County Superior Court
751 Pine Street
P.O. Box 911
Martinez, CA 94553
Attn: Clerk’s Office
Court Records is not open to the public. However, you can still request records and copies of orders. Complete this form and follow the instructions for how
to submit your request: Court Records Mail Request Form
Yes, you will still be required to do a mediation appointment. However, mediations are now happening remotely, either by Zoom or by phone.
If you have updated contact information or questions about your mediation appointment, please call Family Court Services at (925) 608-2065.
The current custody/visitation orders you have are still in effect and should be followed, although you may have to make adjustments.
Section #6 of the “Emergency Local Rules: Family Law (Third Amended)” includes guidelines for how to make visitation work with the current Shelter in Place rules.
For example, changes may need to be made as to exchange locations or visitation locations.
The Emergency Local Rules can be found on the court’s website here: Family Law Emergency Local Rules
If you have an agreement, you and the other parent can complete a stipulation and submit it for a judge’s signature. If you and the other parent do not have an agreement,
you will need to file papers to set a court date. For help, please contact the Family Law Facilitator’s Office by leaving us a message at (925) 608-2067 or emailing
If you and the other parent have an agreement, you and the other parent can complete a stipulation and submit it for a judge’s signature.
If the Department of Child Support Services is involved, they will need to sign also. If there is no agreement, you will need to file papers to set a court date.
For help, please contact the Family Law Facilitator’s Office by leaving us a message at (925) 608-2067 or emailing
To start, you will need to fill out the application packet(s).
- Forms can be downloaded from the court’s website at www.cc-courts.org. Go to "General Information" and click on "Forms."
Click on "Forms Packets" and go to "Domestic Violence Restraining Order Packets & Forms."
- Packet A is mandatory and must be completed. You do not need to complete Packet B unless you have minor children with the other party.
- Pre-printed Domestic Violence Restraining Order packets are also still available at Contra Costa County Family Justice Centers, www.cocofamilyjustice.org.
For hours of operation, please call the respective center: Richmond (510) 974-7200; Concord (925) 521-6366; Antioch (925) 281-0970.
- Or, you can try using a free, online forms preparation program like Odyssey Guide & File, located here: https://california.tylerhost.net/SRL.
- Please understand that the Family Law Facilitator’s Office does not provide assistance with completing the forms for a Domestic Violence Restraining Order.
If you need help with filling out the forms, please contact STAND! at 1-888-215-5555 to make an appointment for Bay Area Legal Aid’s remote restraining order clinic.
Additional rules for turning in your forms are found on the court’s website at:
Family Law Emergency Local Rules
Still have questions? Email our office or leave us a voicemail message. A staff member will return your message as soon as possible. Please understand that response times may vary, depending on the volume of emails and messages received.
The Family Law Facilitator’s offices offer assistance with the completion
of legal forms and provides procedural guidance in most areas of Family Law,
including: child support, spousal support, child custody, visitation, dissolution,
legal separation, nullity, and establishment of paternity.
Scope of Facilitator Services
The Family Law Facilitators are attorneys employed by the Court to help parties
that do not have attorneys with some procedural matters (see chart below)
|The Family Law Facilitators CAN
||The Family Law Facilitators CANNOT*
|Help file papers to modify child support, set payment on arrears and release your license if you have a case with the Department of Child Support Services
||Help with ADOPTIONS, GUARDIANSHIPS, TERMINATION OF PARENTAL RIGHTS, GRANDPARENT OR STEPPARENT VISITATION OR JUVENILE court cases
|Provide referrals to lawyer referral services, legal aid and the Department of Child Support Services
||Help you prepare for SETTLEMENT CONFERENCE, CASE MANAGEMENT CONFERENCE or TRIAL
|Help file papers to get child care costs, health insurance and uninsured medical costs in your Department of Child Support Services case
||Help with NAME CHANGE, CIVIL or CRIMINAL cases (including bankruptcy and foreclosure issues)
|Refer you to a workshop where you can get help with finishing your divorce or legal separation case
||Help with DISCOVERY, SUBPOENAS, DEPOSITIONS, WRITS OF EXECUTION, LEVIES, LIENS, CONTEMPT or provide TAX ADVICE
|Refer you to a workshop where you can get help with your paternity case
||Help you file an APPEAL, MOTION FOR RECONSIDERATION, MOTION FOR NEW TRIAL, MOTION TO VACATE JUDGMENT
|Refer you to a workshop if you need help filing papers for spousal support
||Help with PENSION, COMPLEX PROPERTY or COMPLEX SUPPORT issues
* Please note there may be additional issues the Facilitators cannot assist with that are not listed above.