The Contra Costa Superior Court Collections Unit is responsible for processing and collecting court-ordered fines, fees, and restitution.

Court Collections Unit
Office Hours8:00am - 3:00pm
Telephone(925) 608-1000
Fax(925) 608-2666
Emailctcoll@contracosta.courts.ca.gov
Mail Payments

AllianceOne
P.O. Box 11641
Tacoma, WA 98411

****include name and docket number on payment, and make check or money order payable to “AllianceOne.”

Inquiries

Financial Services - Court Collections Unit
P.O. Box 1509
Martinez, CA 94553

General Information

If you have not received a notice from AllianceOne within 30 days of your court order, you must call AllianceOne at (877) 541-8420.

Note: Failure to pay your court fines, fees, victim restitution, update your address, or contact the Court Collections Unit about a payment problem may result in a warrant for your arrest, money judgment, lien, a hold on your driver’s license, referral to the Franchise Tax Board Court Ordered Debt Collection Unit and/or Tax Interception Program.

The Court Collections Unit Accepts Payment for the following

  • Civil Assessment
  • Conservatorship Investigation Fees
  • Criminal Fines & Fees
  • Delinquent Traffic Infractions
  • Diversion Fines & Fees
  • Driving Under the Influence (DUI)
  • Traffic Citation Payment Plans
  • Family Mediation (No Show Fees)
  • Guardianship Investigation Fees
  • Juvenile Fines
  • Victim Restitution
  • Court Ordered Probation Fees
  • For Other Probation Costs, contact the Probation Collection Unit

Frequently Asked Questions

How can I pay?

At Court: Cash Only

At AllianceOne: By credit card, check or money order. If paying by credit card, please be aware that there is a fee for this service. If paying by check or money order, please make payable to “AllianceOne” and write your docket number and name clearly on the payment.

To Pay In Person:

Payments can be made at any Contra Costa County Superior Court at the criminal division window Monday-Friday, 8:00am to 3:00pm (except holidays). You will be provided a receipt for your payment. Your payment will be forwarded to CCU and posted to your account within 3 - 5 days.


Drop Box:

Payments may be dropped off at any Contra Costa County Superior Court. Your payment will be forwarded to AllianceOne. A receipt will not be mailed to you.

  • The Martinez drop box is available from 8:00am to 5:00pm inside the building at 725 Court Street, at the entrance of Room 127.

  • Drop boxes in Richmond, Pittsburg and Walnut Creek courts are outside the buildings.


By Mail:

Mail Payments to:

AllianceOne
P.O. Box 2449
Gig Harbor, WA 98335


Credit Card:

To pay by credit card, please call AllianceOne at (877) 541-8420. Be sure to have your account number when calling. There is a fee for this service.


How do I contact the Court Collections Unit to change my mailing address, or discuss a payment problem?

    • Call AllianceOne at (877) 541-8420.
    • Call the Court Collections Unit at (925) 608-1000 between the hours of
      8:00am-3:00pm Monday- Friday (except holidays)
    • E-mail the Court Collections Unit at ctcoll@contracosta.courts.ca.gov
    • Mail correspondence to the Court Collections Unit, P.O. Box 1509, Martinez, CA 94553.

Why was my traffic citation fine increased?

If you fail to clear a citation by the due date you will be subject to increased bail,and/or a civil assessment fee up to $300.


What is AllianceOne?

AllianceOne is an outside agency and assists the court with the collection of traffic citations and criminal court ordered fines and fees. If you have received a notice from them, you must call (877) 541-8420.


Will I have to pay fines, fees, Victim Restitution if I file Bankruptcy?

Any fines, and fees imposed by the court are still in force as outlined in Title 11 of the USCS §523, “Exceptions to discharge” (a) (6), (7), (9), and (13). These codes state in part, “… to the extent debt is for a fine, penalty, forfeiture payable to and for the benefit of a governmental unit, and is not compensation for actual pecuniary (commercial) loss, other than a tax penalty. A victim restitution order is not dischargeable in bankruptcy as outlined in U.S. Supreme Court KELLY v. ROBINSON, 479 U.S. 36 (1986).


I am unemployed. How can I pay?

Contact AllianceOne at (877) 541-8420.

What happens if my check bounced?

A $50 returned check fee will be assessed to the case and payment must be resubmitted.


I went to prison. Do I still owe the fine?

If the California Department of Corrections and Rehabilitation did not collect, then yes, you still owe the fine. Contact AllianceOne at (877) 541-8420.


What is the Court Ordered Debt Program (COD)?

In an effort to reduce the amount of court-ordered debt, the California Legislature allowed the Franchise Tax Board and Courts to form partnerships to collect court-ordered debts. The COD Program is authorized under Section 19280 of the California Revenue and Taxation Code. When a Court refers cases to the COD program, they will first mail you a demand for payment. If the debt is not resolved within 10 days, COD has the administrative authority to locate your assets, garnish your wages, levy against your bank accounts, seize both real and personal property, such as land, cash, safe deposit boxes, vehicles and boats to collect the court ordered debt.


Why is the COD collecting my fines, fees and/or restitution owed to the Superior Court in Contra Costa County?

The COD is collecting because your account has become delinquent. Criminal fines and fees are separated by Condition of Probation and Not a Condition of Probation. Those fines and fees that are not a Condition of Probation can become delinquent and qualify for the COD Program.


Who do I contact if I have specific questions regarding my account?

COD cannot provide information regarding your account. You must contact AllianceOne at (877) 541-8420.


What is the Tax Intercept Program?

Pursuant to California State Government Code Sections 12419.8 and 12419.10, your name may be submitted to the California Franchise Tax Board if you fail to pay your court-ordered debt(s). If you are entitled to a tax refund and/or state lottery winnings, the Tax Intercept Program will send you a notice stating the intercepted amount of your refund, and the government agency where the refund will be directed.


What happens if I have already paid my case in full and the court has intercepted my state tax refund?

If your case has been paid in full and your refund has been intercepted, and you do not have any other outstanding debt to Contra Costa County Superior Court, a refund check will be issued to you a minimum of 90 days from the date of the letter you received. To assist in getting your refund check faster, please make sure that the Court Collections Unit has your correct mailing address on file.


What happens if I do not owe Contra Costa County Superior Court money and my taxes were intercepted?

Immediately contact AllianceOne at (877) 541-8420 and we will research why your taxes were taken.


What if the case number on the Tax Intercept Program letter does not match the case number that I owe monies on?

The reference number on the Tax Intercept Program Letter is only a reference number for the court. You may have multiple cases but only one case number will appear on the letter. The amount intercepted will be applied to the case(s) on which monies are owed.


What if the case number reference on the Tax Intercept Program letter has a balance more than what is owed on the case?

The court will apply any amount over what is owed on the case to any other open case(s) for the defendant. If all cases are paid in full, the overage will be refunded
to you.


What if I have a financial hardship and desperately need my tax refund money?

Contact AllianceOne at (877) 541-8420. The collection representative will conduct a financial evaluation and forward a recommendation to the designated authority to approve or deny. You will be notified of the decision within 5 days of reporting the hardship.


What happens when I'm ordered to pay Victim Restitution through the Court Collections Unit?

If the judge ordered you to pay victim restitution and the amount was:

  • Set at sentencing:
    • Your court order will state the amount of victim restitution owed.
  • TBD (To Be Determined) at Sentencing:
    • You will receive the following via mail:
      • Supplemental Report, Proposed Order and Notice to Defendant.
    • You will have 60 days from the date of the Notice to Defendant letter to dispute the amount before the court.
    • If you desire a hearing,
      • in adult cases, you must contact the Criminal Clerk’s Office;
      • in juvenile cases you contact your Probation Officer.

Are there Statutes of Limitations on Victim Restitution?

There is no statute of limitations on restitution fines and orders. This order is enforceable in the same manner as a civil judgment and remains in effect until the obligation is fully satisfied.

If the court ordered you to pay victim restitution, California Penal Code § 1202.4(5) states you must complete and file a financial statement based on your financial status with the court “Defendants Statement of Assets”.

Why am I being assessed a 15% fee on top of the Victim Restitution owed?

Per California Penal Code § 1202.4,(l) “At its discretion, the Board of Supervisors of any county may impose a fee to cover the actual administrative cost of collecting the restitution fine, not to exceed 15 percent of the amount ordered to be paid, to be added to the restitution".

What can happen if I do not make my payments as agreed for Victim Restitution?

The court can take, but is not limited to, the following actions:

  • Pursuant to California Government Code § 12419.8 and 12419.10, the court may intercept your state tax refund and/or state lottery winnings to pay any outstanding balance you owe the court.
  • A Violation of Probation may be filed if you fail to make your payments as agreed.
  • Collection actions may be taken against you, which can include added fees and/or liens against your property.

If I am a victim, how will I receive monies paid by the defendant?

  • When a payment is received by the defendant, the payment will be pro-rated (if multiple victims). Payment will be held in trust for 30 days before a check is disbursed to the victim(s).
  • We will make every effort to obtain the defendant’s compliance however, we cannot guarantee payment.
  • The court will receive money and disburse to the victim(s) while the defendant is on probation. Once probation ends, the victim(s) will receive information from the Court Collections Unit on how to pursue collections on their own.
**** As the victim, it is your right to pursue collections of restitution on your own at any time. If you choose to do this, you must advise the Court Collections Unit in writing of your decision.

If I am a victim, what do I do if I have moved or have a name change?

Notify the Court Collections Unit in writing of any changes to your address and/or name change.

Please direct inquiries, which include the case number and defendant's name, to:


If the defendant is in State Prison, how do I collect my Victim Restitution?

Contact the California Department of Corrections and Rehabilitation at:

Toll Free Phone: 1 (877) 256-6877
Email: ovssinet@cdcr.ca.gov

Mailing Address:
California Department of Corrections and Rehabilitation
Office of Victim and Survivor Services
P.O. Box 942883
Sacramento, CA 94283-0001

You may also contact the Contra Costa County District Attorney’s Office – Criminal Restitution Specialist at 925-957-8655 for more information.